Return Policy
Return Policy
We want you to love your purchase. If something isn't right, we're here to help.
Return Window
We accept returns within 30 days of the delivery date. Items must be in their original, unused condition and original packaging.
Non-Returnable Items
- Items that have been used, damaged, or altered
- Items missing original packaging or accessories
- Final sale or clearly marked non-returnable items
How to Start a Return
- Email us at frank@techbeautyllc.com with your order number and reason for return.
- We'll respond within 5 business days with return instructions.
- Ship the item back using a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Refunds
Once we receive and inspect your return, we'll process your refund within 5–7 business days. Refunds are issued to the original payment method. You'll receive an email confirmation once your refund has been processed.
Damaged or Defective Items
If your item arrived damaged or defective, please email us at frank@techbeautyllc.com within 7 days of delivery with your order number and photos. We'll cover return shipping and send a replacement or full refund at no cost to you.
Questions?
Don't hesitate to reach out via our Contact page — we're happy to help.